Support

Find answers to common questions about Kitty for Google Chrome and cursorcats.com, or contact us if you need more help.

Email support

Send us a message and include your Chrome version, extension version, and a short description of the issue.

We usually reply within 2-3 business days.

Frequently asked questions

Quick answers to the most common support requests.

Open the Chrome Web Store listing, click Add to Chrome, and confirm the installation in the popup. Then open a new tab and click Keep It if Chrome asks to set the extension as your new tab page.

Make sure Kitty for Google Chrome is enabled, you confirmed new tab permissions, and a pet is added from cursorcats.com. Try opening the extension menu and selecting the pet again, then refresh the tab.

Install the extension first, then open the Pets catalogue on this site and click Add to extension on the pet you want. You can also open cursorcats.com from the extension options menu.

Kitty for Google Chrome needs permission to customize your new tab page and run the cursor cat. Chrome shows a standard permission prompt - confirm it to use the extension.

Yes. The extension is distributed through the Chrome Web Store and reviewed by Google. We do not sell personal data. Read our Privacy Policy for details.

Right-click the Kitty for Google Chrome icon in Chrome, choose Remove from Chrome, and confirm. You can reinstall anytime from the Chrome Web Store.

Common fixes

Pet not added

Check that the extension is installed, reload cursorcats.com, and click Add to extension again. Disable and re-enable the extension if needed.

New tab not updating

Close all Chrome windows and reopen the browser. Make sure no other new tab extension is overriding Kitty for Google Chrome.

Extension not listed

Open chrome://extensions and confirm Kitty for Google Chrome is turned on. Update Chrome to the latest version and try again.

Still need help?

Email us and we will get back to you as soon as we can.

Email support
Cursor cat

Install Kitty for Google Chrome

Add cute cursor cats to your new tab - free from the Chrome Web Store.